Solutions Consultant

Responsibilities

• Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows — and quantify what they're costing the organization.
• Deliver product demonstrations that are built around the prospect's specific problems, not generic feature walkthroughs.
• Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal.
• Build current/future state process maps that make the before-and-after undeniable.
• Own deal strategy in partnership with the AE — know where the deal stands, who the stakeholders are, and what needs to happen to close.
• Become a genuine expert in the healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) — understand the workflows, the payer dynamics, and the economics well enough to be credible in a room full of operators.
• Translate Tennr's technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors).

Requirements

• 2-4 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company.
• Technically hands-on — you've configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system.
• Security and compliance fluency — you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you.
• CS degree or equivalent technical foundation strongly preferred.
• Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance).
• Healthcare experience preferred — DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus.
• Startup experience is a plus — you build process as you go and don't wait to be told what to do.