GTM Systems Administrator

Responsibilities

• Own CRM administration: Manage the day-to-day configuration and administration of Salesforce or HubSpot—including object and field setup, automation/flows, user permissions, and data hygiene.
• Build and maintain integrations: Connect and maintain integrations across the GTM stack (Outreach, Apollo, Clay, Gong, marketing automation) using native connectors and integration platforms like Zapier or Workato.
• Manage data quality: Implement and enforce data governance standards—deduplication, enrichment, validation rules, and cleanup processes to keep the CRM reliable.
• Support reporting and dashboards: Build and maintain dashboards and reports in the CRM that leadership and frontline teams use for pipeline management, forecasting, and performance tracking.
• Enable the GTM team: Serve as the go-to resource for system questions, troubleshooting, and process changes. Support onboarding of new reps and roll out system updates across the org.

Requirements

• 3–6+ years of experience in RevOps, Sales Ops, or GTM systems administration at a B2B SaaS company.
• Strong Salesforce or HubSpot administration skills (Salesforce Admin certification a plus)—including flows, validation rules, object configuration, and user management.
• Hands-on experience with sales engagement platforms (Outreach, Salesloft) and prospecting/enrichment tools (Apollo, Clay, ZoomInfo).
• Experience building and maintaining integrations across tools using Zapier, Workato, Tray.io, or similar platforms.
• Strong data hygiene instincts—comfortable with deduplication, enrichment workflows, and enforcing data standards.
• Ability to work in office in Manhattan 5 days per week.

Nice-to-Haves

• Basic SQL or data querying skills for reporting outside the CRM.
• Experience with commission/comp tools (CaptivateIQ, Spiff, or similar).
• Familiarity with marketing automation platforms (HubSpot Marketing, Marketo).
• API experience or light scripting ability for custom integrations.
• Startup experience: Background at high-growth companies where you wore multiple hats.