Associate Director - Digital Operations
Own and evolve US-based institutional crypto operations at a prime broker, driving automation, controls, and 24/7 team scaling while partnering with Product, Trading, and Risk.
Director, Workplace Experience
Oversees facility services, office expansions, and employee experience initiatives across multiple US offices for a high-growth tech company. Drives operational excellence through vendor management, data analysis, and cross-functional partnerships; requires 7+ years in facilities or real estate.
175k – 200kLos Angeles, CANew York, NYChicago, IL+3 moreBusiness OperationsHybrid7+ YOE
About the role
Responsibilities
- Oversee all facility services for Corporate and Regional offices (Los Angeles, New York, Chicago, Nashville, Seattle, Orlando)
- Assist with office integration efforts in shared markets (Los Angeles, New York, Nashville)
- Drive operational excellence with vendor partners, onsite support, IT, and Security
- Direct employee experience initiatives aligning with company values (events, perks, engagement)
- Track office utilization, analyze data, and make growth recommendations to leadership
- Own office expansion: real estate searches, buildouts, budget, construction management; partner with Legal and Finance
- Implement and revise office-related policies
- Manage and report Workplace Experience department budget
- Manage onsite staffing and resource recommendations for efficiency
- Detect and fill gaps in office management for consistent employee experience
Requirements
- 7+ years in workplace experience, facilities management, real estate, or related field
- Experience at high-growth tech company with distributed workforce (including hourly field workers); scaling facilities
- Project management acumen, especially office construction
- Strong attention to detail in contract management and negotiation
- Advanced Microsoft Office proficiency; Excel fluency
- Experience with Asana, ProCore, Smartsheets
- Proven project delivery (on time/on budget), workplace strategy, budget management
- Thrive in high-paced environment, own high-visibility initiatives
- Cross-functional collaboration, executive communications
- Adaptability to evolving priorities, industry trends
- Experience leveraging AI tools for workflow transformation
Nice-to-Haves
- Existing vendor/partner network
Skills
ExcelAsanaProcoreSmartsheetsAI ToolsProject ManagementBudget ManagementContract NegotiationReal EstateOffice Construction
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