Director of Business Operations

What you’ll do

AI-First Operations

• Ensure that every process and workflow within Operations is as automated and efficient as possible; identify where manual work exists and build the automation to eliminate it
• As the function matures, shift toward oversight and program management: define the roadmap, work with Tech Ops on implementation, and track adoption and impact
• Set the standard within Ops for how the team approaches automation and AI-first process design

Operating Cadence

• Own Semgrep's company-wide operating rhythm: all-hands, QBRs, leadership planning cycles, board prep coordination, and finding opportunities to bring together department ops leads (rev ops, tech ops, marketing ops)
• Ensure the company's most important meetings have the right presenters, the right preparation, and meaningful follow-through
• Design and improve the operating processes that create accountability and visibility without adding overhead
• Maintain and evolve the fiscal year calendar that keeps the whole company aligned

Strategic Communications

• Edit and refine communications on culture, strategy, employee value proposition, and organizational change; ensure they reflect the voice and intent of their author
• Think critically about channel and cadence, ensuring employees receive the right information through the right medium at the right time
• Contribute to the ongoing work of defining and articulating what it means to be an employee at Semgrep

Staff Team Effectiveness

• Understand the business well enough to support the staff team's priorities and protect their time, not as a traditional EA, but as an operations partner with judgment and context
• Ensure the right touchpoints between leaders are designed and actually happening; surface coordination gaps before they become problems
• Act as a force multiplier for the VP of Operations: own the context, close the loops, anticipate what is needed

Business Operations Management

• Manage the Business Operations Manager, providing direction, prioritization support, and professional development
• Oversee Business Operations' ownership of knowledge management strategy (Haystack intranet and Notion), vendor and tools operations, and staff logistics
• Own the Ops Collective, the cross-functional group of ops leads across the company
• Partner closely with Tech Ops on tooling infrastructure and shared operational decisions

You are ideal for this role if you have

• 8+ years in business operations, chief of staff, strategy and operations, or a related role, ideally at a high-growth software company
• AI-native: you have hands-on experience building with AI tools and you are excited to do more of it; you have shipped internal automation, not just evaluated it
• Exceptional written communicator: you can edit someone's voice, you know what will resonate with employees, and you understand the difference between information and communication
• Deep understanding of how engineering and product organizations operate; you earn trust with technical leaders by being genuinely useful
• High agency: you identify problems before they are assigned and close loops without being followed up on
• Comfortable at multiple altitudes: you can set a strategy on Monday and execute it yourself on Tuesday
• Strong cross-functional instincts; you know how to work alongside Finance, People, Legal, and GTM without creating drag
• Discreet and trusted with sensitive organizational and leadership information

Compensation

• Salary Range: $208,000 - $260,000 (San Francisco Bay Area)
• Includes equity and benefits in addition to salary