Senior Programs and Business Operations Lead, Monthly Stays
Lead strategy, planning, and business operations for Airbnb's Monthly Stays offering. Drive global growth through data analysis, cross-functional collaboration, and managing analysts to deliver insights and recommendations.
Responsibilities
- Drive annual strategy & planning process, including determining business upside and resources needed to deliver that
- Build tools and equip teams with the relevant data support to make actionable decisions
- Develop actionable business analysis - enable functional leads to provide consistent information to their teams and stakeholders
- Assist leadership inquiries, providing data driven insights quickly and accurately by leveraging tools such as SQL, Excel and Tableau
- Manage a handful of analysts to support local and regional partners with insights and decision making capabilities
- Create materials to communicate strategy and business performance to key stakeholders
- Liaise with functional teams (comms, marketing) to provide business recommendation and inform functional priorities and initiatives
- Assist ongoing projects with progress tracking and measurement capabilities such as performance dashboards
- Work with FP&A and Advanced Analytics to assess business performance (across multiple forums) and deep dive into areas of strength and weakness of the countries
- Incubate / run special projects that can be proven and handed off for scaling
Requirements
- 15+ years experience in strategic roles, consulting, sales leadership or scaling global businesses
- Experience working cross-functionally with product, marketing, sales operations and enablement teams
- Ability to take initiative and deal with uncertainties
- Strong appetite for working with the Airbnb community
- Ability to manage complex projects and multi-task with excellent organization skills
- Pays attention to both details and macro-level outcomes
- Seasoned internal and external communicator with strong interpersonal skills
- Ability to thrive in a fast-paced, dynamic and ever changing startup environment
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
- Data driven, can do attitude, strategic thinker and passion for new products and solutions
- Comfortable with Excel, SQL
- Strong verbal and written communication skills
Nice-to-Haves
- Manage analysts to support local and regional partners with insights and decision making capabilities
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