Senior Vendor Performance Manager, North America

Key Responsibilities

• Fully own revenue growth and quota attainment for the SMB segment in assigned markets
• Devise strategies that ensure the vendor delivers on growth across Agency acquisitions and existing books of business
• Lead weekly, monthly, and quarterly business reviews with the vendor, managing ongoing action items and ensuring the vendor is driving to completion
• Drive optimizations of workflows/processes at our vendor sites, while maintaining high customer satisfaction
• Work closely with vendor and internal teams to ensure all communication, training, and updates are delivered in a timely and accurate manner
• Support & mentor our vendor teams to successfully achieve quarterly revenue targets
• Work closely with Sales Leadership, Sales Operations, and Marketing to create scaled end to end programs and sales initiatives
• Fully leverage the available technology stack including Gong, Salesforce, Chili Piper, ChatGPT, Looker, Zoominfo
• Build & execute scaled sales strategy initiatives for high-value SMBs
• Shape Reddit’s Ads product roadmap and narrative by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Drive results through data analysis, goal-setting, planning, & project management
• Develop strategies to identify, pitch, and activate High-value SMBs, drive advertiser activations, measure success, and retain & grow advertisers on the Reddit ads platform

Qualifications

• 8+ years of experience in sales, client services, or operations
• 5+ years of sales vendor management or sales leadership experience
• Proven background in building and running outsourced sales operations
• Advertising/marketing experience
• Experience partnering with or working for digital agencies
• Experience selling into the SMB segment with a history of exceeding revenue targets
• Motivated self starter who thrives in unstructured environments
• Tenacious and entrepreneurial approach to working through challenges while working cross functionally to solve these
• Excellent communication and project management skills, including the ability to clearly convey complex analytical findings both written and verbally
• Strong analytics and quantitative skills
• Experience working with Salesforce, Gong, or comparable tools
• BA / BS degree or equivalent work experience
• Multi-market experience is a plus

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency: Base salary range for this position is $147,000–$205,700 USD. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission.