AddeparSalt Lake City, UTAs a Client Support Analyst, you will identify, respond to, and resolve issues and questions raised by Addepar’s clients, providing hands-on support and working with complex data sets. You will collaborate with Engineering, Data, Product, and Account Manager teams to ensure client satisfaction.
Support pharmacy and Rx delivery customers at Instacart by providing real-time empathetic phone support for orders, Fresh Funds, and health initiatives. Requires 1+ years customer service experience, strong communication, tech proficiency, and ability to thrive in a fast-paced, changing environment.
Serve as primary point of contact for providers and Medicare contractors, handling inbound/outbound calls, written inquiries, and complex issue resolution for the CMS Recovery Audit Contractor program. Requires 2+ years call center/customer service experience.
Patient Engagement Specialist responsible for high-volume outbound calls (150-200/day), educating patients on at-home healthcare services, building trust, and booking appointments (avg 19/day). Requires 2+ years outbound call center experience (1+ in healthcare), EHR proficiency, and strong multi-channel communication skills.
Benefits Care Advocate handling complex customer inquiries via phone, email, and chat for Gusto's small business payroll and benefits platform. Requires 2+ years customer service experience including 1+ year in benefits, strong communication, problem-solving, and comfort with multiple tech tools in a fast-paced call center environment.
Serve as the front-line support for members, guiding them via phone, chat, and email to understand and maximize their healthcare benefits while steering them toward high-quality, low-cost care. Requires 2+ years customer service experience, strong communication, empathy, and attention to detail in a fast-paced remote environment.