Staff Software Engineer, Production Engineering

What You'll Do

Infrastructure Engineering & Technical Leadership

• Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
• Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
• Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
• Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
• Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
• Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.

Infrastructure Foundation & Production Operations

• Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
• Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
• Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
• Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
• Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
• Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
• Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
• Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
• Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.

What You Have

• 10+ years of software, infrastructure, site reliability, or production engineering experience.
• Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
• Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
• Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
• Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
• Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
• Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
• Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
• A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
• Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
• A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.

Nice to Have

• Experience supporting AI/ML or LLM infrastructure at scale.
• Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
• Experience with multi-cloud infrastructure or hybrid cloud environments.
• Experience building internal platforms or developer tooling that improves engineering velocity and production safety.