Complex Claim Specialist

Responsibilities

• Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators and other vendors
• Participate in after-hours claim intake and incident response coordination as needed
• Evaluate full pending of claims in connection with the posting and recommending accurate reserves
• Maintain accurate file documentation/information in our claims system
• Analyze liability and damage data in connection with complex claims, maintain appropriate documentation
• Analyze insurance coverage issues
• Draft coverage letters
• Intelligently manage and track third-party vendors and service providers work and spend
• Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
• Identify settlement opportunities to maximize impact
• Collaborate in the defense and resolution of claims
• Provide data and analytic based-informational support to underwriters
• Provide support to business development with regard to marketing
• Liaise with partner carriers on a daily basis

Skills and Qualifications

• 5+ years of experience adjusting cyber claims
• Juris Doctor or Bachelors Degree is preferred
• Must be a licensed claims adjuster in your state of residence and able to obtain licensing for California and New York
• Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment
• Excellent communication and interpersonal skills
• Team-oriented with ability to excel in a collegial environment but work independently

Compensation

• US base salary ranges from $110,000/year in our lowest geographic market up to $140,000/year in our highest geographic market
• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)