Product Quality Manager - Mission Critical

What You’ll Be Working On

Execution & Coordination

• Define and execute a supplier quality vision and long-term strategy aligned with organizational goals and risk mitigation.

Supplier Management

• Establish and maintain robust programs for supplier selection, development, monitoring, and performance scorecards.

Quality Systems

• Implement incoming material reviews, CAPA processes, and traceability protocols to enable effective root cause analysis.

Standards & Compliance

• Establish supplier quality systems consistent with ISO 9001 or similar standards and maintain compliance with regulatory requirements (such as UL 891).

Cross-Functional Collaboration

• Partner with Procurement, Technology, R&D, and Operations to ensure suppliers meet specifications during volume ramps and resolve systemic process breakdowns.

Performance Tracking

• Define and track KPIs for supplier quality, presenting data-driven insights and risk assessments to senior leadership.

Continuous Improvement

• Promote a culture of quality and provide training to employees on process improvement and quality matters.

Risk Mitigation

• Conduct assessments for critical suppliers and develop contingency strategies for quality-related supply chain disruptions.

What You’ll Bring to the Team

Education

• Bachelor’s degree in Engineering, Quality Management, or a related field.

Experience

• 5+ years experience in quality within a manufacturing/industrial environment.
• 2+ years experience in leadership roles managing team performance and development.

Supplier Management

• Understanding of Supplier Quality best practices, contract manufacturing management, and the ability to evaluate technical supplier capabilities.

System Knowledge

• Experience developing and implementing supplier scorecards, performance dashboards, and quality improvement roadmaps.

Soft Skills

• Exceptional communication and negotiation skills with a proven ability to influence senior leaders and drive alignment across functions.

Operational Attributes

• Demonstrated ability to lead through ambiguity, manage conflict, and approve/disqualify vendors based on data-driven criteria.

Bonus Points

• Certified Quality Manager (CQM) or Certified Manager of Quality/Organizational Excellence (CMQ/QE).
• Expertise in ISO 9001, UL 891, and Lean Six Sigma tools.
• Direct experience developing and administering a full Quality Management System (QMS).

Benefits

• Competitive compensation
• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off