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Client Solutions Manager

110k – 130kNew York, NYSan Francisco, CABrooklyn, NYAccount ManagementHybrid3+ YOE
Summary

Owns enterprise client portfolio focused on investment firms, driving growth through acquisition and expansion strategies while hiring and coaching high-performance teams. Requires 3-5 years customer-facing experience and 1-2 years managing client teams.

About the role

What you'll do

  • Grow a portfolio of enterprise customers through account acquisition and account expansion strategies
  • Hire and coach top performers and maintain talent density
  • Innovate and improve processes and policies within the Client Solutions department

What you bring

  • Display a “challenge-accepted” mentality
  • Passionate about training, coaching, and developing talent
  • Inspire and motivate your team to achieve ambitious goals
  • Results-driven and excel at identifying new & innovative ways to drive growth
  • 3-5 years of professional work experience in customer-facing roles; 1-2 years of experience managing a client-facing team

Benefits + perks

  • Competitive Salary & Stock Options
  • Healthcare, dental, and vision coverage
  • 401(k)
  • Wellness/fitness benefit
  • Flexible vacation time, regular company holidays
  • Company retreats (Tahoe, Maui, Mendocino, Mexico City)
  • Parent-friendly, remote work, and paid family leave

Pay range: $110,000 – $130,000, based on seniority and relevant experience

Skills
Account ManagementCustomer SuccessBusiness DevelopmentTeam ManagementSales StrategyClient Relationship ManagementTalent CoachingProcess Improvement
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