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Chief of Staff, New Verticals

160k – 180kLos Angeles, CARemote
Summary

Owns end-to-end strategy and operations for new business verticals like Injury at a scaling legal aid startup. Drives client acquisition experiments, builds intake tools, and prioritizes expansion roadmap with P&L responsibility, partnering with CEO and GM.

About the role

Responsibilities

  • Design and run test-and-learn pipelines for client acquisition in Injury vertical (paid channels, partnerships, outreach).
  • Build and iterate web intake flows for client onboarding.
  • Scope and sequence future verticals: evaluate opportunities, gather data, prioritize roadmap.
  • Own end-to-end initiatives with P&L responsibility, strategy, and operations.

Qualifications

Required:

  • Insightful judgment in strategy development and prioritizing competing demands.
  • Led high-performing cross-functional teams.
  • Steered complex projects: mapped systems, analyzed data, designed/implemented solutions.
  • Kind, thoughtful colleague who builds culture and gains buy-in.
  • Commitment to helping people.

Nice-to-Have:

  • Experience with marketplace businesses or complex consumer services (insurance, fintech, medical, real estate).
  • Consumer research or empathy with diverse people.

Compensation

  • Base salary: $160,000 - $180,000
  • Equity
  • Benefits: 100% medical/dental premiums covered, 15 vacation days + ~20 holidays, OneMedical membership, $600/year internet stipend, $1,000 education stipend, up to $1,200/year student loan repayment, 401(k), HSA/FSA
Skills
strategydata analysisproject managementcross-functional leadershipclient acquisitionweb developmentconsumer researchmarketplace operationsP&L ownershiproadmapping
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