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ChimeChimeSan Francisco, CA

Director, Marketing Strategy & Operations

Lead marketing planning, OKRs, budgeting, and operational cadences for a high-growth fintech. Build scalable workflows, governance, and AI-powered systems while partnering with the CMO to drive execution and accountability. Requires 10+ years in marketing ops or consulting.

234k – 324k
Hybrid10+ YOERevenue Operations

About the role

Responsibilities

  • Lead annual and quarterly marketing planning, translating business goals into clear OKRs, aligned budgets, and a centralized marketing calendar
  • Build and run a disciplined operating cadence (weekly, monthly, quarterly) that drives accountability without slowing teams down
  • Own end-to-end marketing budget management, including forecasting, visibility, and optimization
  • Design and scale workflows, governance, and systems that increase velocity and reduce friction across teams
  • Build and maintain a centralized marketing calendar with full visibility into campaigns, launches, dependencies, and capacity
  • Identify and operationalize AI across marketing workflows to improve output quality and efficiency
  • Develop and scale marketing operations talent and capabilities across the organization

Requirements

  • 10+ years of experience in marketing ops, business ops, or management consulting in high-growth environments
  • Built OKR and planning systems that drive real accountability and measurable outcomes
  • Owned multi-million dollar marketing budgets and improved forecasting and investment decisions
  • Designed and implemented marketing workflows, governance, and operating systems that scale
  • Demonstrated fluency in AI and applied it to improve workflows (not just experimentation)
  • Exceptional program management and change management skills across complex organizations
  • Deep experience building and scaling JIRA workflows to support planning and execution

Nice-to-Haves

  • Experience in high-growth fintech or similar environments

Compensation

  • Base salary: $234000 - $324000
  • Eligible for bonus, competitive equity package, and benefits

Skills

Marketing OperationsOkrsBudget ManagementForecastingWorkflow DesignGovernanceAi ImplementationProgram ManagementChange ManagementJiraPlanning Systems
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