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ZocdocZocdocNew York, NY

Integration Health Engineer

Integration Health Engineer responsible for monitoring, troubleshooting, and optimizing system integrations and API connectivity. Requires 2+ years experience with monitoring tools, scripting (SQL/Python), and incident management.

30 – 48/hr
Hybrid2+ YOESupport Engineering

About the role

Responsibilities

  • Full ownership of the continuous monitoring and health checks of system integrations.
  • Troubleshooting and resolving real-time integration errors, API failures, and data flow disruptions.
  • Building and fostering relationships with Account, DevOps, and IT teams to coordinate fixes and improvements.
  • Analyzing logs and alerts to determine the root cause of system failures and documenting resolutions.
  • Optimizing existing integrations for efficiency and enhanced performance.
  • Working with cutting edge GenAI tools and technology.

Requirements

  • Meaningful (2+ years) experience in system integration health, API monitoring, and network troubleshooting.
  • Proficiency in scripting/query languages like SQL, Python, PowerShell, or Bash for log analysis and automation.
  • A fundamental understanding of API integrations, system operations, and incident management best practices.
  • Experience with industry-standard monitoring tools such as Splunk, Datadog, or Prometheus.
  • The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity.
  • Superb communication skills and humility.

Nice-to-Haves

  • Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity.

Skills

SQLPythonPowerShellBashSplunkDatadogPrometheusAPI IntegrationsGenai ToolsLog Analysis

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