Senior Platform Software Engineer

Responsibilities

• Ensure the reliability of core services, including PostgreSQL on RDS, ECS services, CI/CD build systems, and the OpenTelemetry observability stack on Datadog.
• Drive security initiatives that address risk with minimal friction.
• Create tools and share best practices that empower engineers to work effectively.
• Influence engineering standards for non-functional requirements.
• Collaborate across the company to understand requirements and share knowledge.
• Build the platform for AI development, including LLM tooling, engineering guardrails, and infrastructure for AI-powered product features.
• Lead incident response calmly and effectively, and model blameless postmortem and follow-up practices.

Requirements

• 6+ years of platform engineering or an adjacent background such as SRE or DevOps.
• Knowledge of AWS and open-source tools such as Terraform, Kafka, Temporal, PostgreSQL, and OpenTelemetry.
• Strong incident leadership, judgment, planning, communication, collaboration, and customer empathy.

Nice-to-haves

• Security and compliance experience in healthcare or another regulated industry, including HIPAA, SOC 2, or PCI.
• Experience with Datadog, Temporal, Kafka, Databricks, or Terraform.
• Experience with monorepo CI/CD systems at scale.
• Experience growing an organization at a Series B startup of approximately 30 engineers.
• Production experience with LLM tooling or infrastructure.

Compensation and Benefits

• Salary range: $180,000–$230,000 annually.
• Medical, dental, and vision coverage with nationwide coverage and virtual urgent care.
• Weekly therapy reimbursement up to $100.
• Up to 12 weeks of fully paid parental leave.
• 401(k), HSA, FSA, and monthly commuter benefits for NYC employees.
• Flexible paid time off.
• $100 monthly fitness stipend.