San Francisco, CA
AI-powered enterprise research platform for UX teams
Sprig builds a unified platform with surveys, session replays, and AI analysis for continuous user insights. It serves UX and product teams at companies like Notion and Figma. This enables faster research, better product decisions, and reduced risk in feature development.
This customer-facing technical role helps product teams deploy, integrate, troubleshoot, and scale a SaaS platform. It requires 2–5+ years in technical customer success or a similar function, with experience in APIs, SDKs, web or mobile integrations, and cross-functional problem solving.
Leads and scales a mid-market sales organization as a hands-on player-coach, managing Account Executives and Business Development Representatives while closing strategic deals. The role requires enterprise selling experience, people management, sales-operations discipline, talent development, and startup-building ability.
Build and maintain backend systems and AI inference pipelines that process large-scale user feedback into actionable product insights. Requires 2+ years of production software experience and willingness to work primarily in TypeScript.
Part-time Research Partner acts as industry evangelist for UX research community, creating content, building relationships with prospects and customers, speaking at events, and partnering with sales to drive pipeline and expansion.