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Staff Backend Engineer

Staff Backend Engineer building an AI-native data intelligence and context system for Grafana to enable reliable enterprise data access for AI agents. Requires strong production backend experience, practical GenAI/LLM skills, cloud-native expertise, and comfort with ambiguity on an autonomous early-stage team.

About the job

Key Responsibilities

  • Build core backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and system administration.
  • Create scalable SaaS foundation including multi-tenant architecture, tenant isolation, usage tracking, quotas, audit logs, background jobs, and service boundaries.
  • Power agent-facing retrieval workflows by building APIs and interfaces for AI agents, MCP tools, CLIs, and internal applications to access context, provenance, confidence signals, and warnings.
  • Partner across product and infrastructure teams to balance fast experimentation with long-term reliability as the project moves from prototype to production.
  • Operate services by instrumenting with metrics, logs, traces, alerts, and dashboards; use observability tools to monitor and improve reliability.
  • Contribute to technical direction by shaping architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices.
  • Communicate effectively in a dynamic, collaborative environment and take full ownership of developed AI solutions to ensure they are innovative, scalable, maintainable, and aligned with user workflows.

Requirements

  • Strong experience building production-grade, user-facing software systems; self-starter capable of tackling complex problems with minimal supervision.
  • Experience with LLMs, prompt engineering, and building applications powered by GenAI.
  • Proven track record of delivering software into production that is actively used by users.
  • Exposure to cloud-native environments (e.g., AWS, GCP, Azure).
  • Experience using observability tools to understand and troubleshoot system behavior.
  • Practical AI mindset focused on delivering high-quality, real-world solutions.
  • Comfortable with quick iteration, releasing prototypes, collecting feedback, and working through ambiguity.
  • Proven initiative, ownership, and ability to drive projects forward.
  • Collaborative attitude with effective communication and openness to feedback.

Nice-to-Haves

  • Experience building or working with agent frameworks or multi-agent workflows.
  • Experience as a data analyst or with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, Databricks).
  • Experience building tools for data engineering.

Skills

LLMs, Prompt Engineering, Generative AI, AWS, GCP, Azure, Observability Tools, Python, Go

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