Business Operations Lead
Leads business operations in fast-growing legal aid marketplace, partnering across marketing, data science, product, and design to solve complex challenges through strategy, data analysis, and execution. Requires top consulting background with project leadership experience.
Responsibilities
- Partner with marketing to analyze acquisition channels ROI, research similar channels, and test them.
- Develop conceptual framework for matching clients to law firms and collaborate with data science team to implement.
- Interview partner law firms to prioritize features, partner with Design and Product for roadmap and wireframes.
Qualifications
Required:
- Experience at a top consulting firm with at least one promotion.
- Led projects mapping complex systems, gathering/analyzing data, making recommendations, designing/implementing solutions.
- Kind, thoughtful colleague who shapes team culture, advocates ideas, gets buy-in.
- Demonstrated commitment to doing good and helping people.
Nice-to-Have:
- Experience with marketplace businesses or complex consumer services (insurance, fintech, medical, real estate).
- Consumer-focused research or discovery work, comfortable interviewing diverse people.
Compensation
- Base salary: $130,000 - $160,000 plus equity and benefits.
- Medical/dental (100% premiums covered), 15 vacation days + ~20 holidays, OneMedical membership, stipends for internet/education, student loan assistance, 401(k), HSA/FSA.
Senior Operations Manager, Automation Development
Own end-to-end automation of healthcare operations workflows using SQL, APIs, scripts, and AI tools. Requires 3+ years in operations or data-heavy roles, strong SQL skills, and the ability to manage complex projects autonomously.
Forward Deployed Operations
Forward Deployed Operations role embedding with operators to run daily workflows while identifying and shipping automations that remove friction. Requires 2-4 years experience, SQL + Python/TypeScript, and hands-on AI tooling experience.
Senior Manager, Operations
Senior operations leader managing the full deal lifecycle for credit facilities at a fintech platform. Owns pre- and post-close diligence, portfolio monitoring, leverage mechanics, and cross-functional execution with Investments, Legal, and Debt Capital Markets.
Brokerage Operations Lead
Lead day-to-day brokerage operations for Invest and Crypto products as the designated Series 24 principal, overseeing trade lifecycle, settlements, ACATS, corporate actions, and regulatory compliance while partnering with clearing firms and building AI-driven automations.