Senior Site Reliability Engineer
The Senior Site Reliability Engineer will improve the reliability, resilience, monitoring, and incident response of Auth0’s large-scale production systems. The role requires 3+ years in SRE or cloud operations, experience with Go, shell scripting, and Terraform, and participation in rotational 24/7 on-call coverage.
About the job
Responsibilities
- Work with other teams to run, own, and improve incident response processes.
- Participate in regular on-call rotations to ensure 24/7 coverage of all critical systems.
- Use existing monitoring tools to identify problems and resolve or escalate them to service teams.
- Implement changes to improve infrastructure resilience, monitoring, and alerting.
Requirements
- Exceptional communication skills, including technical writing in English.
- Systematic problem-solving approach, strong ownership, and drive.
- Understanding of microservices, cloud infrastructure, databases, containers, web technologies, and networking.
- Familiarity with SLIs, SLOs, error budgets, and SLAs.
- Strong belief in automation and reducing operational toil.
- Ability to work effectively in a team and in a remote environment with self-directed tasks.
- Ability to independently handle rotational 24/7 on-call responsibilities.
- 3+ years as a Site Reliability Engineer or in a Cloud Operations/DevOps role.
- 2+ years using Go, shell scripting, and Terraform.
- 2+ years as a software developer in a SaaS environment.
- 3+ years supporting large-scale, mission-critical applications in production.
Nice to Have
- Knowledge of Datadog or another observability platform.
Benefits
- In-person onboarding experience.
- Opportunities for talent development, social impact, and community connection.
Skills
AWS, Azure, SQL, NoSQL, Docker, Kubernetes, WebSockets, Http, Ssl, Vpn, Datadog, Go, Shell Scripting, Terraform
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