Technical Program Builder

What You'll Accomplish

In your first 3 months:

• Audit & Identify: Assess R&D operational processes and identify high-impact opportunities for AI-driven automation and tooling improvements. Create a clean system of processes across R&D.
• Build Relationships: Establish trust with R&D leadership and pod leads, understanding their pain points and operational bottlenecks.
• Quick Wins: Deploy initial automated agents or scripts to streamline the most repetitive R&D workflows.

In your first 6 months:

• Launch AI-Driven Infrastructure: Architect and deploy the R&D knowledge base and Internal Developer Portal optimized for both human and AI retrieval.
• Standardize Operations: Design and roll out standardized operational processes across R&D, championing "AI-native ways of working."
• Drive Planning Excellence: Lead one full quarterly OKR cycle, establishing a "single source of truth" for the R&D roadmap.

In your first year:

• Scale Systems: Build low-code integrations (Jira/Linear, Slack, GSuite) that automate metrics collection and surface project health/velocity in real-time.
• Transform Execution: Own the end-to-end R&D planning cycle, reducing planning overhead by 30% through automation while improving forecast accuracy.
• Establish Innovation Culture: Identify and implement AI/ML opportunities that become operational standards, acting as a force multiplier for R&D leadership.

Who You Are

Basic Requirements:

• 5+ years of experience in technical program management, product operations, or a related engineering role
• Demonstrated experience building custom AI agents or utilizing LLM APIs to drive productivity and automation
• Proven track record of managing comprehensive planning cycles and OKR processes for technical teams
• Experience with modern project management ecosystems (e.g., Jira, Linear) and documentation platforms (e.g., Notion, Confluence)
• Exceptional verbal and written communication skills, with the ability to articulate complex process changes to diverse audiences
• Bachelor's degree in a technical field or equivalent practical experience

Preferred Requirements:

• Strong understanding of Developer Experience (DX) metrics and how to influence them
• Background in software engineering or data analysis
• Certification in Agile or Project Management (PMP, CSM)
• Experience working in a high-growth technology environment
• Experience working in Health Tech and familiarity with healthcare regulations