Sr. Software Engineer

Responsibilities

• Drive product-based implementations to fulfill, audit, measure, and enforce critical Trust & Safety policies across internal and external-facing users and workflows.
• Lead on product architecture and operational, process-based solutions.
• Build robust custom tools and leverage top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuse.
• Establish a brand-new engineering domain from the ground up.
• Mentor other engineers.
• Build scalable systems that directly protect a vital mental health ecosystem.
• Work on cross-functional teams to bridge the gap between technical and non-technical groups.
• Drive all phases of the development lifecycle: planning, specing, execution, measuring success, and post-launch maintenance.
• Participate in on-call rotations, deep dive complex issues, and drive them to resolution independently.

Requirements

• 4+ years of SWE experience.
• 1+ years working on Trust & Safety systems.
• 1+ years of experience helping with a brand new project or team.
• Experience working on cross-functional teams to bridge the gap between technical and non-technical groups.
• Fullstack experience building modern database-backed (SQL/NoSQL) web applications.
• Microservice development knowledge and experience.
• Passion for and ownership of mentoring others, reviewing architectures, and establishing design patterns.
• Examples of working on highly complex projects with a focus on achieving sustainable results.

Nice-to-Haves

• Start-up experience.
• Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform.
• Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.).
• Experience with “on-call”.
• Experience with Node.js, TypeScript, Kafka.