Business Operations & Strategy Associate

Responsibilities

• Operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions
• Partner with senior leadership to develop and execute business unit strategies
• Build business cases to support investment decisions and key strategic initiatives
• Conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities
• Analyze customer behavior and business performance to generate actionable insights
• Define, track, and report on key business metrics and KPIs aligned to strategic goals
• Manage project timelines and milestones ensuring accountability across stakeholders
• Help streamline processes and improve how work gets done across the organization
• Build relationships across teams and act as a thought partner to business leaders
• Prepare executive-facing materials, including MBRs, QBRs, and strategic updates
• Communicate insights and recommendations clearly to drive decision-making
• Scale and maintain the AI repository (tools, use cases, best practices) to drive consistent adoption across the business
• Automate high-impact workflows to improve efficiency, reduce manual effort, and enhance decision-making
• Champion AI adoption by partnering with stakeholders to embed AI into core processes

Requirements

• 2–4 years of relevant experience in strategy consulting, corporate strategy, business operations, business intelligence, or similar roles
• High ownership, strong work ethic, with a bias toward action and execution
• Ability to operate independently and manage multiple workstreams
• Structured problem-solving skills; able to break down ambiguous problems into clear components
• Ability to synthesize complex data into clear insights and recommendations
• Experience in PMO / project management, managing cross-functional workstream
• Strong prioritization skills across multiple competing demands
• Advanced Excel / Google Sheets (modeling, pivots, lookups, scenario analysis)
• Ability to build financial models, forecasts, and business cases
• Clear and concise written and verbal communication
• Strong PowerPoint / presentation skills to executive stakeholders
• Ability to build relationships and influence stakeholders across functions
• Experience defining, tracking, and improving key business metrics (e.g., acquisition, conversion, retention)
• Familiarity with growth funnels, experimentation, or performance optimization

Preferred Skills

• SQL and data visualization tools (Looker, Tableau, etc.); Python a plus

Compensation

• Salary range: $100,000 - $120,000 USD
• Annual target bonus: 8% (50% individual performance, 50% company/team performance)
• 401k with 3.5% company match
• 18 days PTO + 7 paid holidays
• Health, vision, dental coverage; life and disability insurance
• Paid parental bonding leave