Drive provider quality initiatives at a mental health tech startup through data-driven decision making, SQL analysis, and cross-functional operational programs. Requires 5+ years in analytical environments and strong execution skills.
136k – 152k/yr
Remote5+ YOEBusiness Operations
About the role
Responsibilities
Lead scalable quality initiatives across the provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics
Partner cross-functionally to align on priorities, execute with rigor, and measure what matters
Own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs
Translate complex data into clear actions with a strong bias toward measurable outcomes
Requirements
5+ years of professional experience in highly analytical, fast-paced environments like management consulting, investment banking, or high-growth technology startups
Mastery of Excel or Google Sheets for advanced financial, operational, and statistical modeling
Highly proficient in SQL with comfort independently querying, joining, and cleaning large, messy datasets
Proven track record of successfully executing cross-functional projects that move core business metrics
Highly organized, detail-oriented, and execution-focused
Preferred Qualifications
1+ years of experience in a high-growth health tech startup environment
Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements
Familiarity with tools like Salesforce, Looker, or Hex
Experience managing external vendors or partners
Compensation & Benefits
100% remote work environment (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits with full transparency of pay ranges
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access
Generous time-off policies including 2 company-wide shutdown weeks each year
Paid parental leave for all parents
Employee Assistance Program (EAP)
Quarterly department stipend for team-building activities
Community and employee resource groups
Home office stipend and $50 monthly stipend for internet or cell phone expenses
Wellness at Rula program with $50/month wellness stipend
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