Product Designer, Benefits

What You Will Work On

• Lead design experiences across the entire product development lifecycle, from discovery to conceptualization to delivery and launch
• Collaborate with other designers, product managers, researchers, marketers, data scientists, and engineers to identify and define design problems
• Conduct and collaborate on user research, testing, and data analysis to understand user behavior and inform design decisions
• Validate design decisions through rapid prototyping and experimentation
• Collaborate closely with engineers to deliver high-quality experiences
• Help shape our internal design system with consistency and efficiency in mind
• Help guide and support less-experienced designers contributing to shared efforts
• Perform other related responsibilities as needed based on department and/or organizational needs

How You Will Do Your Work

As a Senior Product Designer, success depends on the following competencies:

• Customer focus: Builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication: Putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Results-driven: Consistently achieves results, even under difficult circumstances.
• Creative thinking: Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking. Deliver high-quality, polished work that aligns with the Justworks brand and design system guidelines.
• Systems thinking: Design across connected steps and decisions, rather than isolated features.

All Justworkers align behaviors to core values: Camaraderie, Openness, Grit, Integrity, Simplicity.

Qualifications

• 5+ years of professional experience in product design, ideally in B2B SaaS, HR tech, benefits, insurance, or related domains.
• Experience with design for benefits, healthcare, and health/compliance adjacent workspaces.
• Experience designing for complex, content-heavy workflows, preferably in heavily-regulated industries such as healthcare, insurance, benefits, or related domains.
• Experience driving initiatives from discovery through delivery across multiple product areas.
• Experience working as part of a cross-functional team, collaborating fluidly with engineers, product managers, researchers, marketers, data scientists, and others.
• A portfolio of professional (non-speculative) design work for real-world applications; and the ability to present your work in the form of case studies articulating the design problem, your process, and the eventual business impact.
• Attention to detail, and a refined sense of craft in visual design, typography, and brand expression.
• Fluency in Figma and comfort working with design systems.

Portfolio

A portfolio of case studies demonstrating experience leading complex product design efforts, including clear problem framing, collaboration processes, final solutions, and measurable outcomes.