IT Solutions Engineer

In this role, you will:

Enterprise SaaS & Identity Platform Ownership

• Own administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance.
• Own onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.
• Ensure lifecycle events propagate reliably across downstream systems and maintain accurate, auditable access state.
• Maintain consistent platform configuration and reduce unmanaged variance across business-critical systems.
• Partner with Security and IT Support Operations to enforce least-privilege access models and durable ownership boundaries.

Controlled Change, Automation & Operational Reliability

• Design and operationalize structured rollout patterns for enterprise system configuration and workflow changes.
• Replace manual administrative actions with governed automation incorporating validation, logging, and rollback-aware deployment patterns.
• Translate operational and compliance requirements into durable system implementations that improve reliability and auditability.
• Build automated operational workflows using APIs, infrastructure-as-code, scripting, and low-code automation platforms.

Integration & Platform Engineering

• Execute and maintain integrations across identity providers, SaaS platforms, ITSM systems, and internal tooling.
• Standardize integration and deployment approaches across environments to support scalable platform adoption.
• Translate ambiguous operational requirements into structured workflows and dependable system implementations.
• Partner cross-functionally to convert recurring incidents and operational friction into durable system improvements.

We’re looking for someone with:

• Experience owning enterprise SaaS and identity platforms end-to-end.
• Experience with implementing and operating SOX, SOC 2, and related controls in these platforms.
• Experience automating platforms and audits.
• Excellent communication and collaboration skills.