Staff+ Software Engineer, Enterprise AI Products
Technical leader building enterprise AI products and connective tissue (plugins, skills, connectors, agents) that let Claude operate across organizations. Own end-to-end design/delivery, partner with research and customers, set technical direction, and mentor while building 0→1 capabilities.
About the job
What you'll do
- Own technical design and delivery for enterprise-facing core products, end-to-end across the stack
- Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec
- Set technical direction and standards for your team: architecture, code quality, and how the team builds
- Work directly with enterprise customers and sales during key conversations, translating what you learn into engineering priorities
- Work closely with research to make the models better in your domain: shaping evals, surfacing failure modes, and feeding customer learnings back into model development
- Mentor other engineers and raise the technical bar across the team, working with influence rather than authority
- Build multi-player, asynchronous agents: department-level processes that are goal-oriented, many-step, and triggered by a webhook, a form, or an email rather than a person typing
You may be a good fit if you
- Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
- Have led the design and delivery of complex enterprise or B2B products across the full stack
- Have built AI products and know what it takes to turn model capabilities into applications people actually use
- Are comfortable working directly with enterprise customers and translating what you learn into technical decisions
- Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on
- Drive cross-team alignment to ship impactful work, with influence over authority
Strong candidates may also have
- Experience working with research to improve domain-specific model capabilities, including evaluation frameworks
- Experience building extensibility surfaces (plugins, integrations, agent tooling) that third parties or internal teams build on
- Exposure to both product-led growth and direct enterprise sales
Compensation
Annual Salary: $405,000—$485,000 USD
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Skills
Ai Products, Enterprise Software, Full Stack Development, Technical Leadership, Agent Building, Evaluation Frameworks, Plugins And Integrations, Model Development
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