Program Manager

How you'll make an impact

• Be a highly collaborative, requirements driven planner with a deep sense of ownership and accountability with a willingness to roll up sleeves and dive into the details.
• Plan and design end-to-end project deployment and integration activities to ensure the successful launch of our platform and ensure operational success.
• Manage production and implementation programs against cost, schedule and technical requirements.
• Understand customer requirements and translate them to Skydio’s agile product and technical teams to drive development and delivery execution.
• Establish relationships with the Law Enforcement customer and be technical enough to build & drive plans with Skydio’s engineering team’s to meet milestones.
• Inform Skydio and customer business and program leaders regarding contract management risks and opportunities, ensuring a coordinated and comprehensive approach to product delivery across the program.
• General support of go-to-market & business activities as required.

What Makes You A Good Fit

• Experience as a customer-facing professional services / program manager / customer success, or in a similar high-tier complex and multifaceted role preferably for law enforcement agencies.
• Excellent communication skills, both written and verbal, including interaction with senior leaders and a strong focus on project management tools and concepts.
• Proven track record of implementing new technology (hardware and software), agile development and interfacing with technical teams to deliver on customer schedules.
• Experience in implementing effective internal business systems, processes and controls (hardware, software, operations) for management of large scale customer projects in the Law Enforcement field.
• Experience with Law Enforcement and commercial Unmanned Aircraft Systems and related software development.
• Law Enforcement/Federal Program Management experience, to include: Technology Assessments, Systems Design, Systems Analysis, Programmatic Support, Acquisition Planning, and Budget Planning.
• Outstanding analytical thinker and problem solver, comfortable working in data analytics and able to resolve complex problems independently. Thinking ‘out of the box’ and to develop creative solutions.
• Ability to travel 30% annually.
• Strong location preference for Albany, New York area.
• Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.