Director, Strategic Accounts
Leads sales strategy to acquire and expand strategic enterprise accounts in the East region, building C-level relationships and collaborating cross-functionally to deliver tailored AI solutions. Requires 7+ years in enterprise sales with proven revenue growth track record.
About the job
Responsibilities
- Develop a strategy to break into and close key strategic logos for Decagon.
- Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders).
- Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion.
- Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions.
- Forecast and accurately report on pipeline and revenue.
- Develop and execute account plans to execute strategic deals.
- Provide feedback and insights to product and leadership teams to influence the company's roadmap.
- Maintain expert-level knowledge of the company's products, services, and industry trends.
- Expect moderate travel.
Requirements
- 7+ years of experience in strategic or enterprise sales.
- Proven track record of growing revenue and expanding business with large, complex accounts.
- Excellent communication, presentation, and negotiation skills.
- Strong business acumen and ability to speak the language of the C-suite.
- Consultative selling approach with a focus on value-based solutions.
- Ability to manage multiple stakeholders and cross-functional initiatives.
- Bachelor's degree or equivalent work experience.
Nice-to-Haves
- Previous experience selling AI or customer support/experience software.
Compensation
OTE $325,000 - $360,000 + Offers Equity
Skills
AI, CRM, Salesforce, Consultative Selling, Enterprise Sales, Revenue Forecasting, C-Suite Engagement, Cross-Functional Collaboration, Pipeline Management, Account Planning
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