Strategy & Operations Lead, Enterprise Marketing

Responsibilities

• Design and run the operating cadence, including weekly business reviews, monthly all-team meetings, monthly finance and recruiting reviews, and quarterly business reviews.
• Improve internal communication across Enterprise Marketing by reducing noise in written channels and designing meetings and leadership offsites that produce decisions.
• Run the annual and half-year planning cycles, authoring top-down directional targets, collecting plans from teams, pressure-testing them, and aggregating them into a coherent narrative.
• Aggregate Enterprise Marketing plans into marketing’s annual priorities and present evidence and options when plans exceed available funding.
• Build a spend-efficiency and return-on-investment framework with finance partners.
• Connect budget and headcount investments to output performance and turn analysis into recommendations for executive audiences.
• Baseline how Enterprise Marketing uses Claude tools and publish an evidence-based assessment of where they improve work.
• Sequence automation opportunities, define success criteria, determine what should not be automated, and report the results.

Requirements

• Background in marketing operations, strategy and operations, or business operations, with the ability to operate independently.
• Experience building operating cadences, planning processes, or business reviews from scratch in a fast-moving, ambiguous environment.
• Experience running an annual planning cycle end to end, including building the framework, cascading targets, collecting plans from teams, and aggregating them into one narrative.
• Ability to pressure-test plans and identify gaps without direct authority over the teams that created them.
• Hands-on financial modeling in spreadsheets and experience building spend-efficiency or return-on-investment frameworks.
• Strong executive writing skills, including business documents, recommendations, and reporting.
• Experience using AI tools to make workflows measurably faster and explaining how effectiveness was evaluated.
• Fluency with spreadsheets, business intelligence dashboards, project management software, and marketing or CRM systems such as Salesforce or HubSpot.

Nice-to-haves

• Experience owning operating cadence and planning processes for an organization of 100 or more people.
• Experience building a spend-efficiency or return-on-investment framework from scratch and partnering with finance on the business case.
• Experience operating across two or more leadership organizations with different priorities and operating styles.
• Experience redesigning internal communication, including meeting structures, messaging norms, or information flow.
• Experience at high-growth technology companies, including one with a strong marketing organization.
• Familiarity with pipeline measurement, marketing attribution, and lead-funnel operations.
• Working knowledge of SQL or business intelligence tooling.

Compensation and benefits

• Annual salary: $320,000–$320,000 USD.
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and experience.
• Required field of study: A relevant field demonstrated through coursework, training, or professional experience.
• Hybrid policy: Staff are expected to work from an office at least 25% of the time; this role specifically expects at least two days per week from the San Francisco office.
• Visa sponsorship is available for eligible roles and candidates.