Operations Associate

Responsibilities

• Own client migration and implementation end-to-end — from signed contract through successful launch
• Build and continuously improve core operational processes and playbooks
• Collaborate with fund accountants and world-class engineers to ensure operational precision and exceptional service delivery
• Execute detailed quality control and reconciliation across historical customer financial reporting periods
• Troubleshoot issues, identify patterns, and provide data-driven recommendations for operational improvements
• Surface process improvements proactively and work with engineering to build them into the product

Requirements

• Exceptional organizational and project management skills - you can track many moving pieces simultaneously without dropping the ball
• Strong written and verbal communication - you represent Hanover Park directly with institutional clients, fund CFOs, and COOs
• Bias toward action - you don't wait for permission or a perfect playbook to solve a problem
• 1–7 years in fund accounting, fund administration, or investment operations, ideally supporting private equity, venture capital, private credit, or other alternative investment vehicles
• Deep understanding of fund structures, capital calls and distributions, NAV calculations, and financial reporting across periods

Nice-to-Haves

• Prior experience in PE/VC operations or fund administration
• CPA preferred but not required - candidates with strong practical fund accounting experience are equally valued
• Exposure to client onboarding or data migration workflows