Senior Manager, Sales Strategy & Operations (Hybrid based in San Francisco)

What you will do

Strategic Partnership & Business Leadership

• Act as a primary strategic and operational business partner to the Director of Sales Strategy & Operations and Core Sales leadership
• Own the operational cadence of the business, including planning cycles, performance reviews, and executive-level readouts
• Translate complex, ambiguous business questions into structured analyses, clear insights, and actionable recommendations
• Influence decision-making across senior leadership by clearly articulating trade-offs, risks, and opportunities

Hands-On Analytics, Modeling & Execution

• Build and own key models related to capacity, quotas, coverage, forecasting, and performance management
• Develop and maintain monthly and quarterly reporting, including KPI dashboards and deep-dive analyses
• Lead ad hoc analyses to uncover growth opportunities, efficiency gains, and problem areas across the sales funnel
• Set segment-, team-, and AE-level quotas and ensure accurate performance measurement and reporting

Cross-Functional Leadership & Program Ownership

• Own end-to-end delivery of cross-functional initiatives across Sales, Revenue Operations, Finance, Product, and Marketing
• Translate ambiguous business questions into clear requirements, execution plans, and success metrics
• Drive alignment on scope, timelines, dependencies, and trade-offs; proactively unblock issues to keep programs moving
• Design and implement scalable sales processes, operating rhythms, and system changes in partnership with Revenue Operations
• Lead sales-facing operational planning for new product launches, including coverage, capacity, and performance impact assessment

People Management & Team Elevation

• Build, manage, and develop a high-performing team of Sales Strategy & Operations managers and analysts
• Operate as a player–coach, setting the standard through hands-on execution while coaching team members to grow their skills and impact
• Provide clear prioritization, feedback, and career development support to elevate team performance
• Help define the team’s operating model, best practices, and analytical standards as the function scales

What you will need

• 5+ years of experience in Sales Strategy, Sales Operations, Revenue Operations, or a related field
• Demonstrated experience building and scaling strategy or operations functions in fast-paced, high-growth environments
• Proven people management experience, including hiring, coaching, and developing high-performing teams
• Strong technical and analytical skillset with advanced proficiency in Excel, SQL, BI tools, and Salesforce
• Comfort operating at all levels—from detailed, hands-on analysis to executive-level communication
• Deep understanding of sales strategy, sales operations, and the interdependencies across GTM teams
• Exceptional stakeholder management skills, with the ability to influence and align partners across the organization
• Track record of delivering measurable business impact through both strategic thinking and tactical execution