Implementation Specialist builds custom insurance plans in Rippling for brokers and clients, troubleshoots benefits issues, and partners cross-functionally to scale offerings. Requires 3+ years in benefits/insurance implementation, strong project management, and communication skills.
Salary not listed
Hybrid3+ YOEOther
About the role
What you will do
Become a Rippling Benefits expert - go-to resource for brokers/clients within 60 days and benefits subject matter expert for colleagues within 90 days
Be a trusted implementation partner to brokers and clients:
Understand broker/client requirements related to insurance
Build custom plans in Rippling environment, including importing enrollment data, reviewing insurance plans, and assisting with deductions issues
Work closely with Implementation and Customer Experience organization for success
Partner with Insurance Ops, Customer Experience, and Product teams to evolve process and product
Develop and document benefits implementation processes and best practices
What you will need
Passion and curiosity for all things related to Benefits
3+ years of experience in Insurance brokerage or Implementation specializing in Benefits (Life, Accident & Health license a plus)
Strong project management and organizational skills: high attention to detail, excellent time management
Ability to manage broker and client relationships: strong communication and presentation skills
Self-starter with bias towards action, energized by fast-paced environment
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