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RipplingRipplingAustin, TX

Implementation Specialist, Benefits

Implementation Specialist builds custom insurance plans in Rippling for brokers and clients, troubleshoots benefits issues, and partners cross-functionally to scale offerings. Requires 3+ years in benefits/insurance implementation, strong project management, and communication skills.

Salary not listed
Hybrid3+ YOEOther

About the role

What you will do

  • Become a Rippling Benefits expert - go-to resource for brokers/clients within 60 days and benefits subject matter expert for colleagues within 90 days
  • Be a trusted implementation partner to brokers and clients:
    • Understand broker/client requirements related to insurance
    • Build custom plans in Rippling environment, including importing enrollment data, reviewing insurance plans, and assisting with deductions issues
    • Work closely with Implementation and Customer Experience organization for success
  • Partner with Insurance Ops, Customer Experience, and Product teams to evolve process and product
  • Develop and document benefits implementation processes and best practices

What you will need

  • Passion and curiosity for all things related to Benefits
  • 3+ years of experience in Insurance brokerage or Implementation specializing in Benefits (Life, Accident & Health license a plus)
  • Strong project management and organizational skills: high attention to detail, excellent time management
  • Ability to manage broker and client relationships: strong communication and presentation skills
  • Self-starter with bias towards action, energized by fast-paced environment

Skills

RipplingBenefits AdministrationInsurance PlansProject ManagementInsurance BrokerageEnrollment Data ImportDeductions TroubleshootingCustomer Relationship ManagementBenefits ImplementationLife/Health Insurance License

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