Handles high-volume billing operations including invoicing, ticket management, error resolution, and process improvements in a remote legal tech environment. Requires 1+ years billing experience and proficiency in Zendesk, Slack, Google Workspace.
42k – 48k/yr
Remote1+ YOEBusiness Operations
About the role
Responsibilities
Process invoicing for providers and firms with speed and precision in billing systems.
Handle tickets and Slack requests with urgency while meeting SLA expectations.
Enter orders, generate invoices, and verify details to ensure error-free processing.
Route billing inquiries to the right teams and keep requests moving without delays.
Investigate issues, correct errors, and maintain workflow continuity.
Ensure all client and provider documentation is complete and audit-ready.
Identify inefficiencies and help streamline billing workflows.
Requirements
1+ years of high-volume billing, invoicing, or data entry experience (legal or court reporting a plus).
Tech-savvy, quick to learn new systems.
Comfortable managing tickets and communication in Google Workspace, Zendesk, and Slack.
Organized, adaptable, thrive in fast-paced remote environment.
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