AlpacaUnited StatesOwn end-to-end global equity settlement, trade exception management, cash/position reconciliations, and operational risk controls for a broker-dealer. Requires 3+ years brokerage operations experience, knowledge of international settlement practices, SWIFT, DTCC, and regulatory compliance (must hold or obtain Series 99).
Own the end-to-end global equity settlement process, partnering with custodians, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets. Ensure transactions are accurately recorded across internal and external systems. Monitor daily settlement activity and proactively identify transactions at risk of failing. Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions. Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts. Monitor trade matching through SWIFT and settlement platforms.
Investigate and resolve trade mismatches, including settlement instruction discrepancies, quantity and price differences, allocation issues, counterparty booking errors, FX and market-specific settlement exceptions. Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution. Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations.
Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies. Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians. Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions. Ensure all reconciliation breaks are researched, documented, and resolved within established service levels.
Ensure operational processes comply with applicable SEC, FINRA, and global market regulations. Support compliance with SEC Rule 15c3-3. Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations. Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews. Assist with Internal Audit requests, regulatory examinations, and remediation efforts.
Produce timely operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics. Prepare work papers, operational summaries, root cause analyses, and management reporting. Identify recurring operational issues through trend analysis and recommend improvements. Update operational procedures, controls, and documentation. Support implementation of policy frameworks.
Partner with Engineering and Product teams to automate manual operational workflows. Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance efficiency and analytics. Participate in cross-functional projects supporting new products, international market expansion, and operational scalability. Contribute to continuous improvement initiatives.
Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations. Foster an environment of teamwork, accountability, and continuous learning. Support department initiatives and perform additional responsibilities as needed.
Entry-level mathematician on the Foundation Team formalizing growth concepts with set theory, axioms, and proofs for an AI-native growth intelligence platform. Applies formal systems to customer use cases while mapping empirical boundaries; works directly with CEO.
Supports U.S. technology policy advocacy while building AI-driven prototypes, prompts, and internal interfaces to improve policy workflows. The internship requires a relevant bachelor’s or master’s degree in progress, strong research and communication skills, and hands-on AI tool development experience.
Handle day-to-day 401(k) and retirement benefits operations, resolve inquiries from internal teams and employees, triage issues, and work with vendors. Requires 2+ years in operations/customer service, Excel proficiency, and strong communication skills.
Serve as the first point of contact triaging and processing high-volume procurement requests and requisitions in Coupa. Manage supplier onboarding, cross-functional coordination, tracking, and support for teams including Data Infrastructure, operations, cloud, and marketing. Requires 2+ years procurement/admin experience and strong multitasking/detail skills.
The Dialership Program is a virtual educational internship (June-August 2027) where participants attend 2 hours of weekly sessions exploring business functions at an Agentic AI company. Open to all backgrounds; unpaid with certificate upon completion. Requires curiosity in tech/AI and commitment to engage with leaders.