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StripeStripeSouth San Francisco, CA

Software Engineer

Full-stack software engineer building features for Stripe's global 24/7 support operations, including agent tooling, case management, and internal workflow systems. Requires Bachelor's in CS or related plus 3+ years experience with Ruby, React, TypeScript, APIs, and production systems.

162k – 214k/yr
Remote3+ YOEFullstack Engineering

About the role

Responsibilities

  • Drive technical innovation to support automation and efficiency, serving both Stripe users and internal teams.
  • Collaborate with user-facing teams to understand operational challenges and implement robust technical solutions.
  • Design and implement features to power Stripe's global 24/7 support operation.
  • Write high-quality, well-tested code with appropriate monitoring and observability.
  • Build support for initiatives by sharing compelling data, and measure outcomes to demonstrate successful execution.
  • Participate in technical design discussions and contribute to architectural decisions.
  • Partner with product and design teams to deliver excellent user experiences.

Requirements

  • Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field.
  • 3+ years of software development experience.
  • 3+ years of experience in each of the following:
    • Building production software systems with well-tested code.
    • Front-end and back-end software development.
    • Designing, building, and maintaining functional applications including web-based agent tooling platforms, case management and routing systems.
    • Integrating and maintaining multiple systems and processes including cloud-based infrastructure platforms, database systems, API gateways, authentication systems, and CI/CD pipelines.
    • Developing software solutions that support internal operations or customer workflows.
    • Writing software in Ruby, React, or TypeScript.
    • Building and maintaining high-throughput API services.
    • Improving system performance and operational efficiency.

Compensation

  • Base salary: $161,637 - $213,800 per year.
  • Additional benefits may include: equity, company bonus, 401(k) plan, medical/dental/vision benefits, wellness stipends.
  • 40 hrs/week.

Skills

RubyReactTypeScriptAPI DevelopmentCI/CDCloud Infrastructuredatabase systemsFrontend DevelopmentBackend Development
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