Full-stack software engineer building features for Stripe's global 24/7 support operations, including agent tooling, case management, and internal workflow systems. Requires Bachelor's in CS or related plus 3+ years experience with Ruby, React, TypeScript, APIs, and production systems.
162k – 214k/yr
Remote3+ YOEFullstack Engineering
About the role
Responsibilities
Drive technical innovation to support automation and efficiency, serving both Stripe users and internal teams.
Collaborate with user-facing teams to understand operational challenges and implement robust technical solutions.
Design and implement features to power Stripe's global 24/7 support operation.
Write high-quality, well-tested code with appropriate monitoring and observability.
Build support for initiatives by sharing compelling data, and measure outcomes to demonstrate successful execution.
Participate in technical design discussions and contribute to architectural decisions.
Partner with product and design teams to deliver excellent user experiences.
Requirements
Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field.
3+ years of software development experience.
3+ years of experience in each of the following:
Building production software systems with well-tested code.
Front-end and back-end software development.
Designing, building, and maintaining functional applications including web-based agent tooling platforms, case management and routing systems.
Integrating and maintaining multiple systems and processes including cloud-based infrastructure platforms, database systems, API gateways, authentication systems, and CI/CD pipelines.
Developing software solutions that support internal operations or customer workflows.
Writing software in Ruby, React, or TypeScript.
Building and maintaining high-throughput API services.
Improving system performance and operational efficiency.
Compensation
Base salary: $161,637 - $213,800 per year.
Additional benefits may include: equity, company bonus, 401(k) plan, medical/dental/vision benefits, wellness stipends.
40 hrs/week.
Skills
RubyReactTypeScriptAPI DevelopmentCI/CDCloud Infrastructuredatabase systemsFrontend DevelopmentBackend Development
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