Responsibilities
- Manage and expand some of our most important High Tech customer accounts, by focusing on the total account relationship across the Twilio platform.
- Develop, drive, and execute account strategy to consistently deliver strong revenue gross margin, and gross profit results.
- Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals.
- Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists to drive solution adoption.
- Run a disciplined forecast, consistently achieve goals, and drive profitable revenue growth.
- Run highly consultative sales cycles to move past transactional vendor relationships and become a strategic partner.
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
- Stay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Required:
- Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
- Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
- Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption.
- Comfortable working with business and highly technical leaders, while acting as a strategic partner to help them unlock value across the Twilio portfolio.
- Analytical account development strategy based on making multi-product selling the default sales motion.
- Demonstrated track record of managing business forecasts and financial models.
- Entrepreneurial mindset with appetite to define process and build programs.
- Record of delivering portfolio revenue and gross profit results, especially for large-scale and enterprise customers.
- Excellent verbal and written communication skills.
- Bachelor’s Degree or equivalent years of experience.
Desired:
- Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications and data platforms.
- Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
- Software, SaaS, CPaas or PaaS selling experience.
- Multi-Product Solution Sale.
- Challenger Sale.
Compensation
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions.
Note: Pay ranges provided only for specific states (see original posting for details); role is open to candidates outside of listed states.