Founding Enterprise Account Manager

What you’ll do

• Report to the VP of Sales; own a portfolio of 10–15 strategic accounts (high ACV, underdeployed, or competitively exposed)
• Get Salesforce, HubSpot, and Fireflies to full deployment. Navigate internal politics, unblock engineering teams, make the integration ship.
• Build a 90-day churn early warning system from scratch. Own the signals, the cadences, the process
• Stay close enough to accounts to catch competitive threats before they become decisions
• Turn top account usage patterns into a replicable playbook for other strategic accounts
• Cross-sell new features and products as a natural extension of the relationship, not a separate motion
• Partner with AEs on account handoffs and build the knowledge-transfer process that makes them work
• Identify patterns across accounts and feed them back into messaging, product, and sales strategy

What we’re looking for

• 4–7 years in a technical, customer-facing role. SE → AM, CSM → AM, or equivalent at a dev-tools or API company
• Commercial ownership: you’ve had a renewal quota, expansion target, or NRR goal
• Technical credibility with engineering buyers: You can hold your own on APIs, webhooks, and data pipelines without the SE bailing you out
• A specific story about an account you saved before it flagged at-risk
• Experience driving adoption inside complex orgs: navigating the gap between the buyer who signed and the team that deploys
• Experience working at a startup with fewer than 50 people
• At least 2+ years of tenure at one company, not a series of short stints
• Strong judgment and adaptability; comfortable building without a playbook

Why you should join

• You want to be the first AM and own the entire motion. No inherited playbook, no inherited accounts list.
• You love building from scratch and having real ownership over outcomes.
• You’re energized by being in the room, whiteboards, quick huddles, and all.
• You’re looking for a massive growth opportunity in a greenfield market.
• You’re genuinely curious about how engineering teams build, and you want to help them succeed.

Why you shouldn’t join

• You need a defined playbook to operate. None exists here yet.
• You’re not ready for the occasional 60-hour week when a strategic account needs you.
• You need something predictable. We’re growing fast, but we’re still early-stage.
• You’re not excited about working with engineers. Our buyers are technical and you won’t earn their trust without genuine curiosity.

Benefits

• 100% covered health, dental, and vision
• Breakfast, lunch, and dinner covered
• Ubers/Waymos to and from office covered
• Unlimited PTO
• Relocation assistance if not already in SF
• Computer and workspace stipend