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InstacartInstacartUnited States

Enterprise Sales Manager, StoreFront Pro

Own the full sales cycle for Storefront Pro to mid-market and enterprise grocery retailers. Build executive relationships, craft ROI-driven pitches, and close complex multi-stakeholder SaaS deals in partnership with BD, Product, and Finance teams.

113k – 204k/yr
Remote6+ YOEAccount Executive

About the role

Responsibilities

  • Joint ownership of the sales cycle for Storefront Pro across a portfolio of mid-market and enterprise grocery and retail accounts, from prospecting and pipeline development through negotiation, contract close, and onboarding handoff
  • Design and execute account-specific selling strategies in close partnership with BD Retail, leveraging Storefront Pro's performance track record to build compelling, ROI-grounded business cases
  • Build trusted, multi-threaded relationships with key decision-makers and influencers across retailer digital, technology, marketing, operations, and executive functions
  • Develop and deliver tailored presentations and proposals that bring Storefront Pro's value proposition to life — spanning omnichannel UX, AI-powered personalization, retail media monetization via Carrot Ads, loyalty and SNAP/EBT integration, and flexible fulfillment
  • Lead negotiation of complex commercial agreements, partnering with Legal, Finance, and BD leadership to structure deals that are both competitive and scalable
  • Collaborate with Storefront Pro and Connected Stores MS&P to refine go-to-market strategy, sharpen positioning against competing platforms, and improve the end-to-end sales process
  • Serve as a critical feedback channel between the field and internal teams — translating retailer objections, competitive dynamics, and market signals into actionable product and GTM recommendations
  • Partner cross-functionally with Product, Engineering, Marketing, and Partnerships to develop custom solutions and creative deal structures for key prospects

Requirements

  • 6+ years of experience in enterprise or mid-market solution sales, business development, or strategic account management — ideally in SaaS, retail technology, e-commerce platforms, or digital media
  • Demonstrated track record of owning and closing complex, multi-stakeholder deals with measurable impact against revenue or growth targets
  • Excellent communication skills — written, verbal, and in the room — with the ability to translate a technically rich product into a clear, executive-level business case
  • A self-starter who can independently drive progress across multiple workstreams and stakeholder groups in a matrixed organization
  • Comfortable with ambiguity and able to adapt quickly as the product, market, and competitive landscape continue to evolve
  • Solid working knowledge of e-commerce, digital retail, or grocery technology ecosystems
  • Willingness to travel as needed to build and sustain retailer relationships

Preferred Qualifications

  • Experience selling white-label or platform technology to grocery, general merchandise, or specialty retail — particularly solutions that touch e-commerce, loyalty, or digital media
  • Familiarity with retailer technology stacks, including third-party integrations, API-based platforms, and the operational complexity of launching or migrating a branded digital storefront
  • Comfort with data analysis and financial modeling, particularly building ROI and payback period models to support retailer business cases
  • Experience with or exposure to retail media networks, digital advertising monetization, or loyalty/CRM programs as part of a broader platform sale
  • Understanding of fulfillment models — delivery, pickup, ship-to-home — and how they factor into a retailer's digital operations strategy
  • Experience working in a high-growth, maturing organization where GTM strategy and processes are still being built

Skills

SaaS SalesEnterprise SalesBusiness DevelopmentE-CommerceRetail TechnologyFinancial ModelingData AnalysisRetail MediaAPI IntegrationsCRM
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