Responsibilities
- Define the roadmap and long-term vision for SpotOn’s reporting platform.
- Partner with engineering teams to evolve the data models, pipelines, and systems that power customer-facing reports.
- Lead efforts to modernize and migrate existing reporting capabilities.
- Work closely with design to translate complex operational and financial data into clear, intuitive reporting interfaces.
- Ensure reports are accurate, reliable, and trustworthy for operators making day-to-day business decisions.
- Investigate merchant-reported issues and identify opportunities to improve reporting quality and usability.
- Take end-to-end ownership of reporting experiences—from defining the problem to delivering solutions that meaningfully improve how customers understand their business.
- Use AI-powered tools and emerging technologies to move faster, improve product development workflows, and deliver value to customers more efficiently.
- Collaborate with cross-functional teams—including Engineering, Design, Data, and go-to-market teams—to bring new reporting capabilities to life.
Requirements
- 4+ years of product management experience or equivalent experience working on data-heavy products.
- Strong curiosity about numbers and how operational systems produce and organize data.
- Passion for turning complex information into simple, intuitive experiences for customers.
- Experience working on reporting platforms, data tools, or other products that present structured data to users.
- Comfort collaborating with engineers on topics like data models, event-based systems, APIs, and system architecture.
- Track record of owning complex problems and driving them through to resolution.
- Experience building products for small and medium-sized businesses (SMBs), or a strong appreciation for the challenges operators face when running their business day to day.
- Excellent communication skills and the ability to align stakeholders across engineering, design, and go-to-market teams.
Nice-to-Haves
- You’re the kind of person who notices when numbers don’t add up and enjoys figuring out why.
- You enjoy thinking about how complex operational data can be structured and displayed in ways that make it immediately useful.
Compensation & Benefits
Compensation: Base pay range is $175,000-$195,000 for this role. Offers will be reflective of the candidate’s location and experience. Total compensation includes a company stock plan (RSUs).
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- RSUs
- Paid vacation, 10 company holidays, sick time, and volunteer time off
- Employee Resource Groups
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2,000 per calendar year