Media Monitoring Specialist
The Media Monitoring Specialist validates coverage, writes editorial summaries, manages search strategies, and produces media analysis and dashboards for clients. The role requires media-content experience, strong analytical and communication skills, English plus another European language, and proficiency with Excel.
About the job
Responsibilities
- Validate print, digital, and broadcast media content against client briefs and editorial guidelines.
- Produce accurate, timely media monitoring content, including concise article and story summaries in English from English or other European languages.
- Build and maintain search queries and keyword strategies.
- Set up and maintain client projects and workflows with Customer Support, Sales, Editorial, and other teams.
- Monitor service quality and escalate delivery risks or issues.
- Produce reports, dashboards, and presentation materials using established templates.
- Identify opportunities to automate repetitive processes.
- Extract, analyze, and manipulate data with Excel and Power BI.
- Deliver client-facing media analysis with clear narratives and actionable recommendations.
- Contribute to analytical projects involving media datasets and research methodologies.
- Maintain accurate client documentation and project information.
- Stay current with media monitoring, analytics, and data visualization trends and share knowledge with the team.
Requirements
- Experience with media content, content validation, editorial summaries, or media monitoring.
- Strong analytical, numerical, and problem-solving skills.
- Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Fluency in written and spoken English plus at least one additional European language.
- Ability to manage multiple priorities and meet deadlines.
- Experience with Microsoft Office, especially Excel and PowerPoint.
- Experience with Google Search and online research tools.
- Ability to collaborate across multiple teams.
Nice-to-Haves
- Experience building search strings, Boolean queries, or media monitoring searches.
- Experience creating reports, dashboards, or client presentations.
- Advanced Excel skills, including macros or automation.
- Experience with Power BI or similar business intelligence tools.
- Experience with media analytics, editorial workflows, or customer reporting.
- Interest in media intelligence, journalism, communications, or data storytelling.
- Experience using AI tools to improve productivity and delivery.
Compensation & Benefits
- Gross monthly salary in Bulgaria: approximately €1,700–€1,900.
- Up to 10% travel for team collaboration, customer engagements, and company events.
- Expected attendance at the annual company offsite.
- Permanent remote setup, home office stipend, phone and internet reimbursement, and coworking membership.
- Team bonding activities and events.
- Local benefits and support provided in compliance with applicable laws.
Skills
Media Monitoring, Excel, Microsoft Powerpoint, Power BI, Google Search, Boolean Queries, Data Visualization, Media Analytics, Dashboarding, Online Research, Microsoft Office
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