Workplace & Employee Experience Lead

Responsibilities

• Serve as the primary on-site lead for the SF hub, owning the day-to-day operations, budget, and experience, and partnering with IT, People, Recruiting, Finance, and vendors to hold it to that standard
• Design and run employee engagement programs with clear intent: offsites, travel, onboarding experiences, and recurring in-office rituals that connect to company priorities
• Own the travel program end-to-end: vendor selection, rollout, documentation, and continuous improvement
• Lead initiatives from concept through execution and iteration, bringing structure to ambiguity without waiting for perfect direction
• Manage vendors and budgets with strong service quality and financial discipline
• Develop the feedback loops and measurement systems that make intangible experiences legible: synthesize what you learn into clear priorities, make changes, and track whether they held

Requirements

• 6+ years in workplace ops, employee experience, or people ops in a fast-paced environment, with a track record of owning programs from idea through iteration
• Strong operational instincts: responsive, organized, and wired to build systems — nothing falls through the cracks twice
• Strong experience instincts: you notice what feels off, you know why it matters, and you adjust quickly
• Ability to design backward from outcomes and articulate the purpose behind the work
• Comfort working with cross-functional stakeholders, including EPD teams and senior leaders
• Experience managing travel programs, offsites, and vendor relationships with budget accountability

Nice-to-haves

• Familiarity with CultureAmp, Notion, Ramp, TravelPerk, Slack, Google Workspace