Skip to content
AirbnbAirbnbUnited States

Senior Staff Operations Engineer, AIOps

Lead and mentor team to scale AI-enabled operations and deliver AIOps solutions for streamlining BizTech operations. Requires 15+ years experience in AIOps, cloud infrastructure (AWS/Google), Python/Go, and leading complex cross-team initiatives.

212k – 265k/yr
Remote15+ YOEDevOps / SRE

About the role

The Difference You Will Make

As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams. Ops owns triage and resolution, proactive monitoring across networks, systems, applications, and cloud services via a homegrown observability platform, and drives process excellence through automation and shift-left programs.

  • Lead projects across multiple products and platforms, delivering world-class outcomes.
  • Own the AIOps vision, strategy, and roadmap, partnering with Observability platform owner.
  • Drive execution, set priorities, build accountability, and collaborate across teams.
  • Improve service efficiency and security, lead operations architecture planning.
  • Identify and eliminate recurring issues through scalable automation.
  • Develop and maintain testing and monitoring tooling.
  • Accountable for quality and reliability, validate postmortems, drive root-cause analysis.

A Typical Day

  • Lead technical strategy and discussions, build AIOps and automation solutions.
  • Stay on top of tasks, engagements, and team interactions.
  • Work in sprints: coding, testing, design, documentation, operational readiness.
  • Triage tickets, spot patterns, drive scalable fixes.
  • Participate in on-call rotation, lead high-severity incident response.

Your Expertise

  • 15+ years of experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure.
  • Strong SDLC experience, including infrastructure as code, configuration management, distributed version control, and CI/CD.
  • Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with a focus on AI/automation, data catalog architecture, workflows, and correlation.
  • Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations.
  • Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives.
  • Proficient in Python or Go.
  • Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS).

Skills

AiopsPythonGoAWSGCPInfrastructure As CodeCI/CDObservabilityAPI IntegrationsEvent-Driven Architectures

Similar roles

DevOps / SRE jobs
Temporal

Staff Software Engineer, DevProd (Infrastructure Observability)

TemporalUnited States

Leads design, development, and operations of scalable distributed systems for infrastructure observability in the Temporal ecosystem. Requires expertise in Go, Kubernetes, SQL, cloud platforms, and building resilient high-performance pipelines at scale.

212k – 286k/yr
RemoteDevOps / SRE
Temporal

Staff Software Engineer, Infrastructure Foundations

TemporalUnited States

Designs and builds scalable cloud infrastructure systems focusing on compute, networking, storage, and distributed systems. Leads cross-functional efforts, mentors engineers, and optimizes for reliability and cost with 8+ years experience in Go/Java and cloud providers.

212k – 286k/yr
Remote8+ YOEDevOps / SRE
Redpanda Data

Staff Production Operations Engineer

Redpanda DataUnited States

Staff-level role driving Redpanda's reliability operations program. Combines hands-on SRE with coordination of on-call, incident reviews, and AI-driven automation to improve global production reliability.

211k – 256k/yr
Remote5+ YOEDevOps / SRE
Zocdoc

Staff Platform Engineer, AI Enablement

ZocdocNew York, NY

Staff Platform Engineer building and evolving Zocdoc's internal developer platform, CI/CD pipelines, and AI-assisted tooling to improve developer productivity, safety, and experience across engineering teams.

210k – 270k/yr
Remote7+ YOEDevOps / SRE
Fieldguide

Staff Software Engineer, App Platform

FieldguideSan Francisco, CA

Lead design and evolution of core platform services, APIs, and shared primitives that power every product surface and AI agent. Drive technical standards and architecture across SaaS, enterprise, and government environments while mentoring engineers.

210k – 265k/yr
Remote10+ YOEDevOps / SRE