Senior Platform Monitoring Engineer
Leads platform observability, monitoring, and incident response efforts, designing alerting and automation that improve reliability and customer experience. Requires 6+ years in SRE, DevOps, production engineering, or a similar role, along with cloud, container orchestration, and monitoring expertise.
About the job
Responsibilities
- Lead platform incident investigations, coordinating cross-functional teams through detection, mitigation, and resolution to minimize customer impact.
- Conduct post-incident root cause analyses across infrastructure, services, and cloud providers; identify systemic patterns and prevention measures.
- Design and implement customer-focused alerting pipelines and end-to-end observability workflows.
- Build automation tools, establish reusable monitoring patterns, and address reliability gaps affecting customer experience.
- Mentor junior engineers on observability patterns, alert design, and service health metrics.
- Participate in an on-call rotation.
Requirements
- At least 6 years of experience as an SRE, DevOps Engineer, Production Engineer, or similar.
- Production experience with at least one major cloud provider: AWS, Azure, or Google Cloud.
- Proficiency with Docker and Kubernetes.
- Hands-on experience with monitoring, logging, and alerting tools such as ELK, Prometheus, Grafana, and PagerDuty.
- Ability to architect monitoring solutions that correlate metrics, logs, and traces.
- Strong proficiency in Python or a similar programming language, with the ability to build production-quality automation tools.
- Experience owning incident lifecycles from detection through resolution and post-mortem analysis in demanding production environments.
- Bachelor's, master's, or doctoral degree in Computer Science, Computer Engineering, or a related engineering field.
Skills
AWS, Azure, GCP, Docker, Kubernetes, Elk, Prometheus, Grafana, Pagerduty, Python, Observability, Incident Response
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