Strategic Operations Lead, Marketing

Responsibilities

• Build and run the core Marketing planning system, including annual and half-year planning, QBRs, roadmap inputs, operating reviews, and executive-ready decision forums.
• Own the leadership decision process for Marketing's headcount, PID, and resourcing requests, partnering with Finance, Recruiting, People, finance-operations owners, and functional leaders.
• Establish the leadership-level budget governance rhythm and use the full Marketing budget tracker as a decision tool.
• Partner with the finance-operations owner on forecasting, spend execution, variance analysis, and reporting.
• Design and operate the Marketing leadership operating system, including staff agendas, follow-through, internal communications, decision logs, and cross-functional alignment mechanisms.
• Lead strategic projects supporting the Marketing organization’s 0-to-1 scaling, including operating-model design, role clarity, launch operations, planning architecture, and executive communication.
• Create concise written narratives, recommendations, and operating materials to help senior leaders make decisions and stay aligned.

Requirements

• 14+ years of relevant experience across strategy and operations, business operations, Chief of Staff, marketing operations, or related leadership roles in 0-to-1 or high-growth environments.
• Top-tier management consulting experience or equivalent strategic operating experience.
• Strong structured problem-solving and executive communication skills.
• Deep experience with planning cycles, QBRs, budget governance, headcount planning, operating cadences, agency/RFP workflows, and cross-functional program leadership.
• Ability to translate ambiguous priorities into clear plans, owners, decisions, and follow-through without unnecessary process.
• Comfort working with senior leaders, Finance, Recruiting, People, Communications, Product Marketing, Growth, Creative, Media, and external agency partners.
• Clear writing and sound judgment when distilling complex inputs into concise updates, decision memos, and leadership communications.
• Strong analytical fluency and ability to use data, trackers, and operating artifacts to reveal tradeoffs, unblock decisions, and improve execution quality.

Compensation and Benefits

• Hybrid work model with in-office collaboration Monday through Wednesday.
• Relocation assistance is available to new employees.