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Scale AIScale AISan Francisco, CA

Director of Technology & Systems

Leads technology and systems across Finance, GTM, Operations, and People, building AI-integrated backbones with internal agents to automate workflows and enable data flow. Requires 10+ years leading enterprise applications, AI automation experience, and GTM tool expertise.

235k – 294k
On-site10+ YOEEngineering Management

About the role

Key Responsibilities

  • Enterprise Application Strategy: Own the full lifecycle of our application ecosystem, and specialized AI tools. Ensure these systems converge into a secure, scalable backbone.
  • AI Agent Deployment: Identify opportunities to replace manual workflows with AI/LLM-powered agents. Build and manage "internal agents" that automate forecasting, revenue capture, and employee self-service.
  • Cross-Functional Partnership: Serve as the primary technology partner to the leadership team. Align system roadmaps with departmental goals to ensure seamless data flow from production to the back office.
  • Operational Excellence: Mature our core systems by establishing disciplined change management, clear data governance, and measurable SLAs. Stabilize environments to support audit and regulatory requirements.
  • Team Leadership: Lead a high-impact team that fosters a culture of curiosity, speed, and user-centricity.

Ideally, you have

  • 10+ years of experience leading business systems or enterprise applications in a fast-paced, high-growth environment.
  • Deep familiarity with the enterprise systems landscape across GTM, Finance, and People functions — you understand how these platforms work, where they break down, and how to connect them into a coherent operational backbone.
  • AI/Automation Mindset: Proven track record of designing and deploying AI/LLM-powered workflows or agentic systems to improve business efficiency.
  • Architecture Skills: Ability to design scalable data flows and APIs that link disparate SaaS tools into a cohesive ecosystem.
  • Stakeholder Mastery: Experience influencing C-level executives and translating complex technical needs into business outcomes.
  • Strong working knowledge of ERP systems and core financial operations — enough to partner credibly with Finance, ask the right questions, and drive system decisions without needing to own every module deeply.
  • Experience with GTM systems such as HubSpot, Outreach, Clari, CPQ (e.g., Salesforce CPQ), and similar tools.

Skills

AILLMsHubSpotOutreachClariSalesforce CpqERPAPIsData GovernanceEnterprise Architecture

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