Director of Platform & Reliability Engineering

Responsibilities

This leader will be responsible for building and scaling the capabilities, teams, and operating model needed to deliver resilient infrastructure and strong internal engineering platforms across Forge.

• Lead and develop the Platform Engineering, Cloud Engineering, and Site Reliability Engineering teams, including organizational design, hiring, coaching, and performance management.
• Define and execute the strategy for internal platforms, cloud infrastructure, reliability engineering, observability, and developer enablement.
• Drive improvements in availability, performance, scalability, security, and operational maturity across production systems.
• Establish and evolve standards for incident management, service ownership, operational readiness, disaster recovery, and post-incident learning.
• Partner with product and software engineering leaders to create paved-road solutions that improve delivery speed, reliability, and developer experience.
• Lead cloud capacity, cost, and architecture planning to ensure infrastructure investments align with business priorities and engineering demand.
• Create and monitor meaningful service level objectives (SLOs), operational metrics, and executive-level reporting for reliability and platform health.
• Guide technical architecture decisions for cloud platforms, CI/CD, infrastructure automation, and runtime environments with a focus on resilience and maintainability.
• Promote a culture of accountability, continuous improvement, automation, and operational excellence across the engineering organization.
• Collaborate with security, compliance, and risk partners to ensure platform and infrastructure practices meet the needs of a regulated business.

Qualifications

• 8+ years of software engineering experience, including significant time leading infrastructure, platform, cloud, or reliability-focused teams.
• 5+ years of people leadership experience, including leading managers and building high-performing engineering organizations.
• Deep experience with cloud infrastructure, infrastructure as code, observability, incident response, and modern platform engineering practices.
• Strong technical judgment in distributed systems, production operations, service reliability, and scalable engineering architecture.
• Experience defining engineering strategy, driving cross-functional alignment, and translating business priorities into platform and infrastructure roadmaps.
• Bachelor's degree in Computer Science or a closely related field, or equivalent practical experience.
• Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical leaders.

Preferred Qualifications

• Experience in FinTech, financial services, or another regulated industry.
• Experience leading organizations through cloud modernization, platform standardization, or large-scale reliability transformations.
• Strong familiarity with Kubernetes, container platforms, CI/CD systems, and infrastructure automation tooling.
• Experience building developer platforms and self-service infrastructure capabilities that improve engineering productivity.
• Experience at growth-stage companies where balancing scale, speed, and reliability is essential.
• Physical requirements: operate a computer for 8 hours per day; give and receive detailed information through verbal and written communication

For residents of New York, NY the annual salary range for this role is $235,000 - $245,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors