Vice President Communications

Key Responsibilities

Strategic Communications & Thought Leadership

• Develop and execute a holistic communications strategy that establishes the company as an industry leader and innovator in the tech space.
• Oversee executive communications, including blogs, media interviews, events, and thought leadership content for key senior leaders.
• Drive strategic content such as published papers, industry insights, and co-branded announcements to reinforce credibility and differentiation.
• Partner with marketing, sales and product to develop and manage a content strategy for owned and earned channels to amplify key narratives.
• Develop an ongoing stream of compelling stories that highlight our brand, our product value, and the people we serve.
• Identify strategic opportunities and forge relationships with partners for co-authorship on key industry topics.

Media Relations & Public Relations

• Oversee press and PR strategies, including product launches, industry recognition, and strategic partnerships.
• Lead co-branded announcements with customers and partners, ensuring alignment and amplification of shared messages.
• Shape our relationship with top-tier media, analysts, and influencers to shape public perception and drive positive coverage, supported by our comms agency.

Industry Influence & Brand Positioning

• Lead industry recognition efforts, securing speaking opportunities, and high-profile engagements that elevate the company’s stature.
• Identify and position ID.me for industry awards and ratings, both for b2b and b2c.
• Oversee corporate participation in key industry events, conferences, and forums, positioning executives as thought leaders.
• Oversee key channels and amplify strategic narratives.

Crisis & Reputation Management

• Lead both defensive and proactive communication media strategies to safeguard the company’s reputation.
• Drive all crisis response communication efforts and serve as the frontline leader in managing messaging, media relations, and sensitive matters, ensuring swift and strategic responses.
• Manage the company’s presence on employer branding platforms (e.g., Glassdoor, LinkedIn) to ensure transparency and authenticity in external-facing messaging.

Qualifications & Experience

• Strong storyteller.
• 15+ years of experience in communications, public relations, or corporate affairs, with at least 6 years in a senior leadership role.
• Deep experience working with B2B, B2C, and government stakeholders in the technology sector.
• Proven success in crisis management, reputation defense, and high-stakes corporate storytelling.
• Strong media and analyst relations experience, with a track record of securing high-impact coverage.
• Excellent leadership skills, with the ability to influence C-level executives and cross-functional teams.
• Experience managing internal communications to drive engagement and alignment.
• Ability to navigate complex regulatory and policy landscapes, particularly in tech-related industries.
• Exceptional written, verbal, and interpersonal communication skills.

Compensation & Benefits

• Annual base salary range: $275,000–$350,000 (Mountain View, CA). Does not include company bonus, equity, or benefits.
• Comprehensive medical, dental, vision, health savings account, flexible spending accounts, basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, unlimited PTO (subject to policy, including 8 company holidays), short and long-term disability insurance, accident and critical illness insurance, referral bonus, employee assistance program, pet insurance, travel assistance, wellbeing and childcare discounts, benefit advocates, and learning and development benefits.
• Final offers may vary based on qualifications, experience, skills, education, training, location, and other factors.