Senior Technical Revenue Enablement Manager

Responsibilities

• Design, implement, and manage enablement programs to help SEs and CSEs deliver customer demos and execute successful proofs of value with confidence.
• Expand and evolve the SE and CSE onboarding program from design to in-person delivery.
• Provide comprehensive enablement on storage and analysis solutions, product licensing, sizing, competitive positioning/trap-setting, and pricing models to ensure technical teams can effectively position Cribl's entire portfolio.
• Develop and deliver enablement content and workshops to support technical discovery processes and new customer value messaging.
• Collaborate with cross-functional teams (e.g., Product, SE Leadership, Product & Technical Marketing, Enablement) to align enablement initiatives with product launches, ensuring SEs and CSEs are equipped to communicate new features effectively.
• Partner with technical leadership to identify knowledge gaps and develop targeted training to enhance technical and customer-facing skills.
• Monitor and analyze the effectiveness of enablement programs through engagement metrics, stakeholder feedback, and leading business indicators to drive continuous improvement.
• Leverage AI tools and agentic workflows for program development, practical application, lab development, and just-in-time enablement.

Requirements

• 7+ years of experience in combined technical sales enablement, technical training, and/or Solutions Engineering.
• 5+ years of experience working in a customer-facing Technical Sales role, preferably in the enterprise SaaS industry and strong familiarity with the IT telemetry and observability space.
• Proven ability to design and deliver complex technical enablement programs that drive measurable outcomes, leveraging AI as a teammate.
• Strong program management skills with the ability to manage multiple initiatives and priorities simultaneously.
• Exceptional written and verbal communication skills with the ability to translate technical concepts into actionable learning.
• Experience collaborating across departments, including Sales, Product, Marketing, Solutions Engineering, and Customer Success teams.
• Experience working with demo platforms and tools and writing demo instructions for technical sales audiences.
• Self-starter with a strategic mindset, attention to detail, and a drive for continuous improvement.

Nice-to-Haves

• Familiarity with the IT telemetry and observability space.
• Experience leveraging AI tools and agentic workflows for enablement.