AV Events Manager

Responsibilities

• Be proactive and knowledgeable on relevant technologies and products; provide an ongoing forward-looking roadmap for our next 2-3 years’ solutions.
• Drive consistent A/V capabilities for produced and broadcast events through the creation and distribution of best practices, procedures, and services.
• Maintain a high bar for internal events.
• Create an atmosphere that fosters high performance and collaboration, emphasizing teamwork, accountability, initiative, innovation, discipline, and operational excellence.
• Develop strong customer relationships, cross-functional and internal Corporate Technology relationships; establish yourself and your team as a trusted advisor/partner.
• Continuously manage customer expectations with regular communications and updates on events, technology strategy, and performance concerns.
• Lead, grow, and mentor skilled AV producers, operators, and broadcast engineers.
• Set clear goals and directions, and provide regular feedback on team members’ performance.
• Travel to our offices as needed.

Minimum Requirements

• 5+ years of relevant experience leading a Global AV Events or Production Team.
• Prior experience delivering technical solutions in high growth environments.
• Ability to create necessary documentation, knowledge bases, and run books to enhance the execution of the service.
• Experience and comfort interacting with executives and senior leaders.
• Working consistently and effectively in a collaborative environment.
• Strong problem-solving skills.
• A healthy skepticism for the status quo and an unwillingness to settle.
• Experience being a catalyst for positive change in a global organization.
• Experience empowering the team and leading with empathy and integrity.
• Precise communication skills, both written and verbal.

Preferred Qualifications

• CTS and/or CTS-D certification.
• Q-Sys certification.
• Dante certification.
• Experience with QSC and Crestron programming.
• Experience with the design and deployment of large event space.
• Experience collaborating and leading both internal and external tent-pole enterprise events.
• Engineering experience and understanding of large event spaces and complex control room and virtual event signal flows and designs.