Implementation Analyst

What You’ll Do

As part of Maybern's Implementation Team, you'll own the end-to-end implementation process for new clients, working closely with Client Success, Solutions, Product, and Engineering.

Build: You will build relationships with our clients, plan onboarding and roll-out processes for new fund managers, and evaluate product enhancements.

Plan: Analyze key requirements for clients to help Product Managers prioritize the product roadmap.

Deliver: You will deliver on key milestones throughout the entire life of the project while managing the relationship with our clients. You will also help to train our clients on our complex fund software, and support them as they adopt our product.

Who You Are

• Technically Curious: You’re drawn to the intersection of software and business logic, and you like understanding how systems behave under different configurations or inputs.
• Collaborative: You love to work in a dynamic and collaborative environment managing both internal and external stakeholders, excel at distilling and incorporating feedback, and are a clear and consistent communicator.
• Detail-Oriented: There is no room for error when building software to manage such critical calculations for enterprise investment managers.
• Systems Thinker: You approach problems with a technical and holistic mindset, considering broader implications and interconnectivity within workflows and processes.
• Adaptable: You adjust quickly to changing priorities and conditions, effectively coping with complexity and change, and thrive as a self-starter who takes initiative without needing much direction.

This Could Be a Great Fit If You…

• Have a Bachelor's degree in Computer Science, Finance, Engineering, Mathematics, or related quantitative field
• Have 1-3 years of experience in a technical client-facing role (e.g., technical onboarding, solution consulting, implementation)
• Are proficient in Microsoft Excel
• Have strong project management skills
• Have a heightened attention to detail that can be applied to the translation of a variety of private fund structures and calculations into a flexible software solution
• Have strong communication skills, both written and verbal, and are comfortable interacting with clients
• Are comfortable with and excited about using AI tools to enhance productivity and problem-solving in your daily work

Benefits

We offer a competitive salary + equity package, comprehensive benefits, and a flexible family-friendly work environment. Some of our perks include:

• Comprehensive healthcare benefits
• Maybern covers 100% of medical, dental, and vision premiums
• HSA & FSA plans
• Family-Friendly policies
• Paid parental leave
• Flexible schedule
• Flexible PTO / sick leave
• WFH as needed to fit your needs
• 401k